Privacy Policy

Introduction

This website is operated by Kisasa Marketing Studio ( “we”/“us”/“Kisasa”).

Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Kisasa Marketing Studio’s Website.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use kisasa.net if you do not agree to take all of the terms and conditions stated on this page.

We respect the privacy of users of our website and recognize that when you choose to provide us with information about yourself. This privacy policy contains important information about how we use your personal information. To see our cookies policy please click here

Kisasa Marketing Studio Ltd (Kisasa) own the intellectual property rights for all material on ‘kisasa.net’. All intellectual property rights are reserved.

Kisasa Marketing Studio Ltd respects the privacy of its users accessing its website at kisasa.net (“Website”). For the purposes of this privacy policy (“Privacy Policy”) and wherever the context so requires “you”, “your”, “yourself”, “user” shall mean any natural or legal person who accesses or uses the Website and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity.

Kisasa is committed to ensuring that your privacy is protected. Should we ask you to provide any information by which you can be identified when using this Platform, be rest assured that it will only be used strictly in accordance with this Policy.

The capitalized words and expressions used in this Privacy Policy and not defined herein but defined in the Information Technology Act 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) will have the meanings assigned to them thereunder.

Please note that usage of the term Personal Information includes Sensitive Personal Data or Information (“SPDI”), wherever appropriate and/or mandated under the IT Act and the SPDI Rules.

Please note that our Policy is subject to change at any time, and we may not be able to provide you prior notice. To ensure you are up to date with the Policy, please review this page periodically. This Policy applies to current and former visitors and customers of our Platform. By visiting and/or using our Platform, you are accepting and consenting to the practices described in this Policy.

What information do we collect?

We learn, collect, and store your personal information (that we consider necessary) when you use our Platform. We use this information to provide you with a safe, efficient, smooth, and customized experience, which includes, without limitation, displaying content such as recommended products that might interest you and communicating with you about your orders, new products, and latest promotional offers. This allows us to provide specific services and features that most likely meet your needs, customize our Platform to make your experience safer and easier, and enable third parties to carry out technical, logistical, and other functions on our behalf.

Here are the types of information we gather, but not be limited to:

1) Information you provide us

We receive and store the information you explicitly provide to us. This includes personal information such as your name, address, telephone number, e-mail address and other contact information, date of birth, gender, and any other information that you provide during your time on the Platform. You may choose not to provide certain information, but this could prevent you from taking full advantage of our Platform’s various features.

2) Information collected automatically

Whenever you interact with our Platform, we automatically receive, record, and analyze information from your browser or device, which includes, without limitation, “cookie” information, the type of device (desktop, mobile, tablet etc) you’re using to access our Platform. We may also use browser data such as cookies, flash cookies, or similar data on certain parts of our Platform. We may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We use this information for internal analysis to give you the best possible experience on our Platform.

3) Information from other sources

We may receive information about you from third parties, such as social media services, commercially available sources, and business partners. If you access our Platform through a social media service or connect a service on our Platform to a social media service, the information we collect may include but is not limited to your user name, profile picture, email address, friends list and any other information associated with that social media service, which the social media service has the right to share with us and any other information or content you have made public in connection with that social media service. Whenever you access the Platform or contact us through social media services, you authorize us to collect, store, analyze and use such information in accordance with this Policy.

Do we share the information we receive?

Respecting customers’ privacy is not only an important part of our business but one of the core philosophies of our organization. We never have and never will commercially exploit such information by selling it to third parties. We share customer information only as described below, and in no other manner:

1) Third-party service providers

We use Mailchimp as our marketing platform. By filling out our forms, you acknowledge that the information you provide will be transferred to Mailchimp for processing, Learn more about Mailchimp’s privacy practices here.

We use Google Analytics on our site to analyze our traffic only. We do not collect PII (Personally Identifiable Information) in the background. To read more about how Google Analytics collects and processes data click here to read their policy.

2) Compliance with law

We may be required to share customer information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution, and punishment of offences. Further, we may release account and other personal information when we believe release is appropriate to enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of Kisasa, our users or others. This includes exchanging information with other companies, organizations, government or regulatory authorities for fraud protection and credit risk reduction.

3) Business transfers

As we develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, all information, including personal information collected and stored by us may be disclosed and otherwise transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which all such information is transferred to one or more third parties as one of our business assets.

Is your information secure?

In one word, absolutely. The security of your information is very important to us. We use adequate security policies, rules, and technical measures, as required under applicable law, to safeguard and protect your information from unauthorized access, improper use or disclosure, unauthorized modification, and unlawful destruction or accidental loss.

However, we shall not be responsible for any breach of security or for any action of any third parties that receive users’ personal data or events that are beyond our reasonable control including acts of government, computer hacking, unauthorized access to computer data and storage devices, computer crashes, breach of security and encryption, etc.

What about links to other websites?

Our Platform may contain third-party advertising and links to other websites. Once you use these links to leave our Platform, we do not have any control over that website. Hence, any information you share whilst visiting such sites is not governed by this Policy and we would not be responsible for the protection/ privacy of such information.

What choices do you have?

1) You can add, correct, update, modify or review your cookie settings on a regular basis.

2) If you do not want to receive emails or messages from us, please get in touch with our customer care team to de-list your e-mail ID.

3) You can choose to not provide your personal information or consent for usage of your personal information or subsequently withdraw your consent. However, this might not allow you to take full advantage of the features of our Platform.

Who should I contact with my grievances regarding this Policy?
If you have any questions or feedback regarding this Policy, you may contact us using the email info@kisasa.net